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Report a problem with a product

Had a reaction or another problem after using one of our products? Tell us here. Every report is read by our team.

If you have a severe reaction, such as swelling of the face or throat or difficulty breathing, stop using the product and call 911 or get medical care right away.

Product information

Product name *

Lot / Batch number *

Printed on the packaging, usually near the expiry date.

Date of purchase *

Date of first use *

Date the problem occurred *

Your information

First name *

Last name *

Email address *

Phone number (optional)

Report details What happened? *

Where on the skin, what it looked like, how long it lasted, and whether you stopped using the product.

Did you seek medical attention? *

Yes No

Photos or supporting documents (optional)

I have photos or documents to share

After you send this form, you'll be able to email them to us in one click.

I agree that Aloe Paris may use the health information in this report to review and follow up on it, as described in our Privacy Policy. *

NOW SHIPPING ALL OVER THE USA

60-DAY MONEY-BACK GUARANTEE